Leadership Qualities–Empowerment

Of all the things that leaders can do to cripple their organizations, disabling their employees’ ability to think creatively about solving problems is one of the worst. Forcing employees to hide behind rigid, cookie-cutter policies and solutions doesn’t serve anyone’s best interest–not the company’s, not the employee’s and certainly not the customer’s.  Employees should be … Continue reading

Help Them Follow You–Part 2

OK, so if you’ve been following along, here are more ways to keep your pack following you… Make a decision.  Other than having a clueless leader, an indecisive one is probably the worst thing that could happen to anyone.  Don’t be afraid to make a decision.  A lot of leading is based in gut decision … Continue reading

Help Them Follow You

All too often, we hear the stories of the fallen leader. You know…the one that usually does something unethical or otherwise dumb and ends up in a very public fall from grace.  “We don’t know what happened”, they say.  “He/she seemed like such a great person”.  No one can pinpoint exactly what went wrong or … Continue reading